With the Renault-Nissan Alliance established on March 27, 1999, Renault has drawn on Nissan’s strengths in the Asia Pacific markets to extend its presence in Australia, Japan, Taiwan, Indonesia and Malaysia. In Australia, Renault is sold through a wholly owned subsidiary of Nissan Australia named Vehicle Distributors Australia (VDA). Renault (VDA) has established its own Executive Committee and management structure including administration and sales staff. Renault is totally supported by Nissan’s operational management and draws on the comprehensive resources of the well-established Japanese company.
A comprehensive network of Australian dealers has been appointed to market and service the Renault brand nationally. Located in Australia’s major cities and selected provincial centres, these dealers have been selected according to Renault’s exacting corporate requirements to provide first-class service standards and an exemplary first-contact point for all Renault customers. A strong emphasis is placed on after-sales strategy and service and all Renault service staff undergo significant training in the company’s landmark Training Centre to ensure Renault’s standards of mechanical excellence are met.